🔒 Privacy & Data Protection · 55bme
This Privacy Policy explains how 55bme collects, uses, stores, and protects your personal information when you use our online gaming platform at 55bme.vip. Your privacy matters to us — please take a few minutes to read this document in full.
Effective Date: January 2026 · Last Reviewed: January 202655bme uses 256-bit SSL encryption and strict access controls to protect all personal and financial data you share with us. Your information is never sold to third-party advertisers.
Data processing at 55bme complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and National Privacy Commission (NPC) guidelines applicable to Philippine-based online platforms.
55bme players have the right to access, correct, and request deletion of their personal data. You can also withdraw consent and opt out of marketing communications at any time through your account settings.
55bme only collects personal data that is necessary for operating your account, processing payments, verifying your identity, and complying with our regulatory and legal obligations.
Your data is not shared with unrelated third parties. Where sharing is necessary — for example, with payment processors like GCash or Maya — it is limited to what is strictly required for the transaction.
This policy clearly explains every category of data we collect, why we collect it, how long we retain it, and who may access it. No hidden data practices, no surprise uses of your information.
This Privacy Policy ("Policy") applies to all personal information processed by 55bme ("55bme", "we", "us", or "our") in connection with the operation of the online gaming platform available at 55bme.vip (the "Platform").
This Policy covers personal information collected from registered members, visitors browsing the Platform without registering, and individuals who contact our customer support team. It applies regardless of whether you access the Platform via a desktop browser, mobile browser, or any other device.
By accessing or using the 55bme Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable data protection regulations, 55bme acts as the Personal Information Controller in respect of the personal data collected and processed through the Platform.
The 55bme Platform is operated under the brand name 55bme at the domain 55bme.vip. All data protection enquiries, access requests, and complaints should be directed to our Data Protection contact as detailed in Section 15 of this Policy.
55bme collects personal data in the following categories, limited to what is necessary for the stated purposes:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID details | KYC verification, age verification, AML compliance |
| Contact Data | Email address, Philippine mobile number, residential address | Account creation, communication, verification codes |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Payment processing, withdrawals, AML screening |
| Gaming Data | Bets placed, games played, session durations, win/loss history | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system | Security, fraud detection, platform optimisation |
| Usage Data | Pages visited, features used, time on site, click patterns | Improving platform experience, analytics |
| Communications Data | Support chat records, email correspondence, feedback submissions | Customer support, dispute records, quality assurance |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channels | Sending promotions (where consented) |
55bme does not collect special categories of sensitive personal data such as racial or ethnic origin, political opinions, health data, or biometric identification data, except where expressly required by applicable law or regulatory authority.
The majority of personal data 55bme holds is provided directly by you during registration, identity verification, deposit and withdrawal requests, customer support interactions, and when you fill out any forms on the Platform.
When you access the 55bme Platform, certain technical and usage data is collected automatically through cookies, server logs, and analytics tools. This includes your IP address, device identifiers, session data, and browsing behaviour within the Platform. See Section 8 for full details on our use of cookies.
As part of our mandatory Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, 55bme may receive identity verification data from third-party identity verification services or credit reference agencies when we are unable to complete verification using information you have provided directly.
When you make deposits or request withdrawals, our payment processing partners (including GCash, Maya, BPI, BDO, and others) may provide transaction confirmation data to 55bme. This data is used solely for the purposes of reconciling your account balance and meeting our financial record-keeping obligations.
55bme processes your personal data for the following purposes:
55bme processes your personal data on the following legal bases, in accordance with the Data Privacy Act of 2012:
55bme does not sell your personal data. We share personal data only with the categories of recipients listed below, and only to the extent necessary for the stated purpose:
All third parties who process personal data on behalf of 55bme are required to enter into a data processing agreement or equivalent arrangement that obligates them to process data only as instructed by 55bme, to implement appropriate security measures, and to respect the confidentiality of your information.
55bme uses cookies and similar technologies (such as web beacons and local storage) on the Platform. The categories of cookies we use are:
You can manage or disable non-essential cookies through your browser settings. Disabling strictly necessary cookies will affect your ability to log in and use the 55bme Platform. Instructions for managing cookies in common browsers are available in each browser's help documentation.
55bme retains personal data only for as long as necessary for the purposes described in this Policy or as required by applicable law. Our general retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | AML/KYC regulatory obligations |
| Financial transaction records | 10 years from transaction date | Philippine financial record-keeping law |
| Gaming history and session logs | 5 years from date of play | Dispute resolution, regulatory compliance |
| Customer support communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent under DPA 2012 |
| Technical / server logs | 90 days (rolling) | Security and fraud detection |
| Analytics data (anonymised) | 26 months (rolling) | Platform improvement |
Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised so that it can no longer be linked to an individual. Where data is required to be retained for ongoing legal proceedings or regulatory investigations, it will be retained until those proceedings are concluded.
55bme implements industry-standard technical and organisational security measures to protect personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no security system is completely impenetrable. In the event of a personal data breach that poses a risk to your rights, 55bme will notify affected individuals and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012 and applicable Philippine regulations, you have the following rights in relation to your personal data held by 55bme:
Request a copy of all personal data 55bme holds about you, along with information about how it is being processed.
Request correction of inaccurate or incomplete personal data held by 55bme about you. Some corrections may require identity verification.
Request deletion of your personal data where it is no longer necessary for its original purpose, subject to our legal retention obligations.
Object to processing carried out on the basis of legitimate interests, including direct marketing communications and profiling.
Receive your personal data in a structured, machine-readable format where technically feasible, allowing transfer to another service.
Request that 55bme temporarily restrict the processing of your data while a dispute, correction request, or objection is being resolved.
To exercise any of the above rights, submit a written request to [email protected]. We will respond within 30 calendar days of receiving a valid request. In some cases we may need to verify your identity before processing the request. Exercising your rights is free of charge unless the request is manifestly unfounded or excessive, in which case a reasonable fee may apply.
The 55bme Platform is strictly intended for adults who are 21 years of age or older. 55bme does not knowingly collect or process personal data from persons under 21 years of age. Age verification is a mandatory step in the 55bme registration process.
If 55bme becomes aware that personal data has been collected from a person under the age of 21 without proper verification, that data will be deleted immediately and the associated account will be terminated. If you believe a minor has registered on the 55bme Platform, please notify us immediately at [email protected].
Some of the third-party service providers used by 55bme — including cloud infrastructure providers and certain game software studios — may process personal data outside of the Philippines. Where such transfers occur, 55bme ensures that appropriate safeguards are in place to protect your personal data, consistent with the requirements of the Data Privacy Act of 2012.
These safeguards may include standard contractual clauses approved by the National Privacy Commission, data processing agreements with equivalent data protection standards, or transfers to jurisdictions that have been assessed to provide an adequate level of data protection.
55bme may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to the Platform. The effective date at the top of this document will be updated whenever material changes are made.
For significant changes that materially affect your rights or how we use your data, 55bme will notify you via email to your registered address or through a prominent notice on the Platform. We encourage you to review this Policy periodically. Your continued use of the 55bme Platform following notification of changes constitutes acceptance of the updated Policy.
For all privacy-related matters, including data access requests, correction requests, erasure requests, or general privacy questions, please contact the 55bme Data Protection team:
If you believe that 55bme has processed your personal data in violation of the Data Privacy Act of 2012 or any other applicable data protection law, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines (NPC). We encourage you to contact 55bme first so we have the opportunity to address your concern directly before you escalate to the NPC.
Details of the NPC's complaint process are available on the National Privacy Commission's official website. 55bme will co-operate fully with any investigation conducted by the NPC.
Your data is protected. Your payments are secure. Your Filipino gaming experience — slots, live casino, bingo, and sports — is waiting. 21+ only.
🔞 21+ only · 🇵🇭 Philippines · RA 10173 – Data Privacy Act 2012